Decoding Backlash Start Time: Mastering Crisis Management in the Digital Age
Introduction The internet, once lauded as a democratizing force, has increasingly become an arena where opinions clash, reputations crumble, and brands face unprecedented scrutiny. One wrong step, one ill-considered tweet, one tone-deaf campaign, and you could find yourself at the epicenter of a digital storm. Understanding the mechanics of negative sentiment, and more importantly, identifying … Read more
